Privacy Policy

1. Scope and service provider

This Privacy Policy applies to the GlowPeak mobile application and related support services (together, the “Service”). The Service is provided by Hanna Paulouskaya (“we,” “us,” or “Service Provider”) as a commercial service and is provided “as is.”

By using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, do not submit photos or other information to the Service.

2. Information we process

Information you provide

• Profile and onboarding information: your name or preferred name, age range, gender selection, goals, sleep, hydration, eating habits, bloating frequency, skin concerns, routines, and other answers you choose to provide.
• Photos and camera content: facial photos and meal photos that you capture or select for analysis, together with the resulting scores and observations.
• Food and wellness entries: food descriptions, meal history, water intake, check-ins, routine completion, notes, progress photos, and other content you save in the app.
• Support communications: your email address and the information you include when contacting support.

Information collected automatically

• Device and app information such as operating system, app version, language, approximate region derived from IP address, and technical diagnostics.
• App interactions such as onboarding progress, paywall views, plan selections, subscription actions, feature usage, and session timing.
• An anonymous app identifier and subscription status used to provide and restore GlowPeak Pro access.

The Service does not request precise GPS location, contacts, or access to your complete payment-card details.

3. How we use information

We use information to:

• provide and personalize your 45-day plan and daily experience;
• analyze submitted meal and facial photos and generate results;
• save your progress, routines, check-ins, and scan history;
• process, verify, and restore subscriptions;
• measure feature performance and improve the Service;
• respond to support, privacy, and safety requests;
• prevent fraud, abuse, and technical failures; and
• comply with legal obligations and enforce our terms.

4. AI analysis and photo processing

GlowPeak uses third-party artificial intelligence services to analyze meal photos, facial photos, food descriptions, and certain onboarding answers. This processing generates estimates and personalized wellness observations.

• Meal photos and descriptions may be analyzed to estimate ingredients, nutrition, digestion, bloating potential, fluid balance, and related wellness information.
• Facial photos may be analyzed to estimate visible characteristics such as puffiness, skin appearance, symmetry, and facial definition.
• During onboarding, a summary of selected questionnaire answers may be sent with your facial photo so the AI can generate a personalized starting focus.

Requests currently pass through OpenRouter to a Google AI model. The content may therefore be processed by both OpenRouter and the selected model provider. Their retention and model-training practices are governed by their own settings and policies. Do not upload a photo of another person unless you have their permission and the legal right to do so.

5. Local storage and device permissions

Much of your GlowPeak history is stored locally in the app’s private storage on your device, including scan results, image references, progress entries, water logs, routines, plan status, and questionnaire settings. This local information may be removed when you delete it in the app, clear the app’s data, or uninstall the app.

• Camera and photo library: used only when you choose to capture or select a photo.
• Notifications: used only if you grant permission for reminders. You can disable notifications in system settings.

Removing a local copy does not necessarily delete a request already processed by a third-party provider. See Section 9 for deletion requests.

6. Third-party services

We use service providers to operate specific parts of GlowPeak. They process information under their own terms and privacy policies.

7. Sharing and disclosure

We do not sell your personal information and do not use your facial or meal photos for advertising. We may disclose information:

• to the service providers listed above to provide the Service;
• when you direct us or consent to a disclosure;
• when required by law, court order, or a valid government request;
• to investigate fraud, abuse, security incidents, or threats to safety;
• in connection with a merger, financing, reorganization, or transfer of the Service, subject to applicable law.

8. Retention

• On-device information: kept until you delete the relevant item, reset the app, or uninstall it.
• AI requests: transmitted for inference. OpenRouter and the selected model provider may retain request content or metadata for security, abuse prevention, billing, legal compliance, or under their configured data practices.
• Subscription and analytics information: retained by Apple, RevenueCat, and Statsig according to their policies and our operational and legal needs.
• Support messages: retained as reasonably necessary to resolve the request and meet legal obligations.

9. Your choices and privacy rights

Depending on your location, you may have the right to:

• request access to or a copy of personal information;
• request correction or deletion;
• object to or restrict certain processing;
• withdraw consent where processing relies on consent;
• receive portable data where legally required; and
• appeal a decision or complain to a data-protection authority.

You can delete individual scans from the app and remove locally stored data by uninstalling the app. For a privacy request involving data held by us or our processors, email danikappstore@proton.me. We may need to verify the request and may retain information where legally required.

Purchases and refunds are controlled by Apple. You can manage your subscription through your Apple Account settings.

10. International transfers

The providers used by GlowPeak may process information in the United States and other countries where privacy laws may differ from those in your location. Where required, transfers are made using recognized legal safeguards.

11. Age requirement

GlowPeak is intended only for people who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has provided personal information, contact us so we can investigate and take appropriate action.

12. Security

We use reasonable administrative and technical safeguards designed to protect information. However, no device, network transmission, or online service can be guaranteed completely secure. You submit information at your own risk.

13. Changes to this policy

We may update this Privacy Policy as the Service, providers, or legal requirements change. The updated policy will be posted on this page with a revised effective date. Material changes may also be communicated in the app where appropriate.

14. Contact us

For privacy questions or requests, contact Hanna Paulouskaya at danikappstore@proton.me.